Contacts
How to Reach Us
If you would like to get in touch with the editorial team at pantopicon.ca, the only way to do so is by email:
Please note that we do not offer support by phone, live chat, messenger apps or social media. Any message sent to the email address above will be read by a member of our team.
What You Can Write About
You are welcome to contact us about anything related to our website and its content, including:
- Questions about our reviews, guides and rankings of new instant withdrawal casinos in Canada;
- Corrections — if you spot outdated information, an error in a review, or details about a casino that have changed (for example, withdrawal times or bonus terms);
- General feedback and suggestions on how we can improve our content;
- Partnership and advertising requests from casino operators, affiliates or other businesses.
Response Time
We do our best to read every message we receive. In most cases we reply within a few business days. During busy periods it may take a little longer, so we appreciate your patience. There is no need to send the same message twice — all emails are answered in the order they arrive.
Questions About Your Casino Account
Please keep in mind that pantopicon.ca is an independent review website, not a gambling operator. We do not run any casino, hold player accounts, or process payments of any kind.
If you have questions about deposits, withdrawals, bonuses, wagering requirements, account verification (KYC) or a locked account, you need to contact the customer support team of the casino you play at directly. Only the casino's own support can access your account and resolve these issues. You will usually find their contact options (live chat or email) on the casino's official website.
Need Help With Gambling?
If gambling stops being fun and starts causing problems for you or someone close to you, free and confidential help is available across Canada. You can reach out to GamTalk, a national support service for people affected by problem gambling:
- Website: www.gamtalk.org
Support is available 24/7, and many provinces also operate their own helplines and counselling services. Reaching out is free, anonymous and non-judgmental.